Support
How can we help?
Most answers are below or in the guide. If not, write to us: a person reads every message.
Frequently asked questions
Nothing. BunniPill is supported by ads, so every feature is open to everyone, with no limit on medicines or people and no subscription.
A banner on Today, Medicines and History, and occasionally a full-screen ad after you save a report or backup. Never on the alarm, in reminders, while you log a dose, during setup, or on the Reminder health screen. Ads never receive your medicines or health information.
No. Reminders are scheduled on the phone and ring without a connection. The internet is only used for ads and, if you allow them, crash reports.
Usually a battery saver stopped the app. Open Settings › Reminder health in the app and follow the steps for your phone. Also check Do Not Disturb and the alarm volume.
Yes, for as many people as you like, on your phone. Add them in Settings › People. Each reminder says who the dose is for. The app doesn't sync between phones; each phone keeps its own list.
Save a backup file in Settings › Backup & export and restore it on the new phone, or let Android's backup restore the app during setup. How to.
Your medicines, people, history and notes are stored on your phone. We don't have an account system or servers that receive them. See the Privacy Policy.
No. It reminds you of the schedule you enter and gives no medical advice. Ask your doctor or pharmacist. Medical disclaimer.
Android 8.0 and newer. The app is available in English, Bengali, German, French, Spanish, Italian, Japanese and Korean.
See Delete your data. In short: delete items in the app, or uninstall it, and delete any backup files you saved.
Contact us
Email our support address. We usually reply within a few days.
To help us help you, please include your phone model, Android version and the app version (Settings › About). Please don't send medical details we don't need.
Write to supportFor a medical emergency, contact your local emergency number, not this app's support.